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Articles

Article Changing the Mailman Default Language
The default language for Mailman is controlled in the main Mailman configuration file:...
Views: 760
Article Configuring Email Software for Sending Mail
When you configure your email software (Microsoft Outlook, Mozilla Thunderbird, Mac Mail, etc.),...
Views: 265
Article Domain event notification: The period of validity is about to expire.
Validity Period Expiration Date If you receive an email like the one below from your Plesk...
Views: 1164
Article Email bouncing with dsn=5.7.1, status=bounced (Message can't be delivered)
If email sent to a user on your Cirrus, Stratus or Commerce hosting account is bouncing with...
Views: 1881
Article Enabling HTTPS for AtMail
The AtMail webmail client does not work via HTTPS due to a bug in the way Plesk installs AtMail....
Views: 199
Article Enabling SFTP Access with Plesk 10.0
By default, Plesk 10.0 allows only FTP access and not SFTP access. This article describes how to...
Views: 1974
Article Getting Started with Postini Email Spam & Virus Filtering
Hen's Teeth Network hosting accounts include free Postini Email Filtering service. This will...
Views: 759
Article HTN Cloud Hosting for UNIX/Linux Geeks
The Cirrus Cloud Hosting accounts are built on Linux servers which provide full root access. If...
Views: 1231
Article Installing a New SSL Certificate in Plesk Panel
This article describes how to install a new SSL certificate in Plesk Panel 10.4. The instructions...
Views: 173
Article Installing an SSL certificate for email use
The Cirrus and E-Commerce hosting accounts allow you to install your own SSL certificate for use...
Views: 388
Article Installing Mailman on Cirrus Server
Installing Mailman Add Mailman to the Cirrus server using the Parallels Plesk installer. To...
Views: 655
Article Installing PDG Commerce
Introduction This article describes how to install PDG Commerce on your hosting account at Hen's...
Views: 786
Article Logging into the Plesk control panel
Cirrus, Stratus, and E-Commerce hosting accounts include the Plesk control panel. If you forget...
Views: 274
Article Making WWW.yourdomain work properly
If you find that http://yourdomain/ works but http://www.yourdomain/ does not, that the "www"...
Views: 189
Article Moving email to a new server
Here is a general process for moving email from one server to another. Repeat the following...
Views: 246
Article Obtaining a Deluxe SSL Certificate
This document describes the process of obtaining a Deluxe SSL certificate. Qualification You...
Views: 400
Article Obtaining a Premium SSL Certificate
This document describes the process of obtaining a Premium SSL certificate, the kind that turns...
Views: 597
Article Obtaining a Standard SSL Certificate
This document describes the process of obtaining a Standard SSL certificate. Qualification You...
Views: 212
Article Passing a PCI Compliance Scan with a Cirrus Account
The Cirrus hosting accounts are designed to pass PCI External Vulnerability Scans, per PA-DSS...
Views: 441
Article Plesk Documentation
The documentation for the Parallels Plesk Panel is available on Parallels web site...
Views: 9
Article Resizing a Cirrus or E-Commerce Hosting Account
You can easily resize your Cirrus or E-Commerce hosting account at any time. Billing is by the...
Views: 558
Article Securing FTP with the Plesk Firewall
FTP is an old protocol and everything is sent between your workstation and your server in...
Views: 1665
Article Terminating or Cancelling Your Hosting Account
This document describes how to terminate or cancel your hosting account. When you terminate your...
Views: 198
Article Tuning Apache
The Cirrus server has several Apache configuration files, one for each RAM size. These files...
Views: 129
Article Turning Off TLS in Postfix
This article applies to servers running Postfix. To turn off TLS follow this process; Open a...
Views: 627
Article Upgrading or Downgrading Services and Options
There are two groups of upgrades/downgrades that can be accomplished through the Customer Portal...
Views: 246
Article Upgrading Plesk 9.5 to Plesk 10.0
Cirrus and E-Commerce accounts with Plesk Panel 9.5 can upgrade to Plesk Panel 10.0 at no cost....
Views: 248
Article Using GMail or other off-site email
Your server is designed to host both your web site and your email. If you prefer to use GMail, or...
Views: 591
Article Using PHP PEAR on a Cirrus Account
PHP PEAR is not installed on new Cirrus accounts. You can install PEAR and enable access to its...
Views: 270
Article Where is phpMyAdmin on a Cirrus/Stratus/E-Commerce hosting account?
The phpMyAdmin MySQL administration tool is built into the control panel for your hosting...
Views: 411

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